Where is my SRM?

I processed a withdrawal of SRM from my TOMOwallet 2 hours ago and it still hasn’t shown up in my other wallet.

The Tx Hash:

TomoScan Block 24351531
1751 Block Confirmations as of this moment.

I can’t imagine that the network is this slow right now.

Please help me find my lost SRM.

Hello? Anyone out there??

Hello, hello… hello… is there anybody out there???
Just nod if you can hear me…
is here anyone home???

Hi Carson, thanks for the information provided. Our team just checked your Tx Hash and found that you didn’t unwrap/withdraw via TomoBridge, but instead, you sent your TRC21 SRM directly to another TRC21 wallet.

But don’t worry. You can easily retrieve your SRM (TRC21) and unwrap it following the steps below:

  1. Log in to your TrustWallet
  2. Export your Private Key and keep it to yourself
  3. Log in TomoBridge or TomoDEX using the private key you just exported, and you will find your SRM (TRC21) in your account.
  4. To unwrap your SRM token
    a.) On TomoBridge, choose to unwrap TRC21 to SRM token and continue. Enter the recipient address and confirm. Wait for a while for the transaction to go through.
    b.) On TomoDEX, go to Portfolio, find SRM token and go to the right end of the row, click “Withdrawal”. Follow the instructions to withdraw your SRM token just like on TomoBridge.

Hope it helps. Don’t hesitate to let us know if you have any further questions.

Have a good day :slight_smile: