Unpaid Deposit "Vinex Network"

Hi I am hakan .I did withdraw to vinex network but i can’t see my wallet
can you send back my binance tomo address : 0x363695a9e05347d03295c98b254f639136babe15
my vinex network tomo adress : 0x453123b614172996ea52e3a611b1fada5525098c

scan tomo : https://scan.tomochain.com/txs/0x8c801171a8e095d046d4d61056e9ce994e47079a827721d271e5c8d0e4a9d445

Hi Hakan,

Let me try to understand your issue here. So you withdrew from your Binance account directly into your Vinex account, is that right? I’m afraid you will have to contact Vinex for support. Our team is NOT able to assist you in this case because your transaction has gone through to a third party’s wallet.

For most exchanges, they usually would tell you that you should always deposit from and withdraw to your own wallet instead of an exchange account, because they might not be able to find the transaction and you could lose your fund. Anyways, please contact Vinex directly and see what they can do for you. Good luck.

Best regards
Justin

First of all, thank you for your answer. I tried to contact the Vinex exchange but could not get a return. As I understand there is nothing you can do. Thank you again.