TomoBridge transaction taking too long

I am using TomoBridge for a few days and every time is working smoothly. But now I sent ETH half an hour ago and still transaction does not passing through the bridge…

And yes I doubled-checked contracts, accounts, etherscan tx confirmed etc. Any ideas why this is taking so long ?

1 Like

1h and 41 min and still the transaction hasn’t passed…

Continuing talking to myself here, just for reference I suppose…

Anyways I can see my ETH in my deposit address but the bridge is ignoring - or dead? - that transaction for several hours…

Now I just have to wait and see when the team will fix this issue and what was the bug…

What is your deposit tx hash?

Here is the transaction in Etherscan

1 Like

Ok, we will check it

The Bridge works properly, it sent 19.3 TRC21 ETH to you at address 0x7b707330513bcbae3db909947ed30470f84c7267 - https://scan.tomochain.com/txs/0x6ec6eae03a761143c240fb29b3b0f93adbc72b9322cee117b40f5b54e5226568

You just need to unlock the address to see your fund.

But this 0x7b707330513bcbae3db909947ed30470f84c7267 is not the address I was sending the ETH,
??

This is my address 0x2136fb7e6b1f91ac88d0856005c391fa8456069a, and I connected the bridge and when I check wrap now it shows this contract 0x01720e4a3dA3Aa58a65ca04a76B46B2c7C40A098 and there I send the money…

Now when I click on transactions or confirm I see nothing

DO you need screenshots?

And that transaction’s timestamp is 21 hours ago, I sent the ETH 10 hours ago…

Ok, my mistake, because same amount. We will investigate more.

I am a TOMO lover, fan, hodler but imho this is a terrible user experience. I have my money sitting for +10 hours on the bridge and not be able to trade… is really frustrating.

1 Like

Can you share the video with the steps below:

  • Unlock your wallet
  • Open wrap eth screen to show the wrap address

We need to confirm that the wallet that you deposited is TomoBridge’s address.
Thank you.

https://screencast-o-matic.com/watch/cY1Y1pCdGK

Do you mean you don’t know if this deposit address belongs to the TomoBridge ??
I doubled-checked it with 3 different browsers…

Can you send me the text of the address that you unlock?
Thank you

If you mean the address is this:
0x2136FB7e6B1f91AC88D0856005c391fA8456069a

I don’t understand what’s going on here.
Those are the official address :

TRC21 wrapped ETH smart contract address :

ETH Locked Address :

But your transaction is not sending anything to ETH locked address but to 0x01720e4a3da3aa58a65ca04a76b46b2c7c40a098 which is different, so you didn’t send any funds to the bridge.

As I checked the video he should send to this address! ? !? Or

Tomobridge gave him the deposit address. What’s the problem?

I just checked wrap and screened, address is different