Lost my wallet password

Hi,

Sorry to bother you but I’ve lost my wallet password, and can’t find my recovery phrases…

I’m really mad at me about this situation, please can you help me in some way ?

Thanks a lot !

Winnoc T

1 Like

No chance to save. This is crypto.

Hi Winnoc,

I’m afraid no one would be able to provide any help if you lost your private key and recovery phrases to your wallet address. Because you are the only owner to your wallet so that no one else is able to access your fund.

Please be very careful and always keep your private key and recovery phrases saved at a safe place to yourself. Good luck.

Best,
Justin

Hi,

Thanks for the answer.
I’ve finally retrive my recovery phrases but I can’t find the way to get a new password without knowing my old one, can you please help me ? I’ve search through the app and can’t find the option.

Thanks a lot !

Winnoc T

Hi Wnnoc,

Glad to hear that you managed to retrive your recovery phrases. I think what you can do is to delete the TomoWallet dapp, and then install it again. then you can reset your password.

Good luck.

Best,
Justin