Coinbase bitcoin deposit not showing in tomo

I just tried to transfer to my tomodex account some bitcoin, the transaction on coinbase said done but I never received anything on tomo, I double checked the address and its all correct

Can anyone help?

Hi,

I’ve already approached you via Telegram, please check the message. Perhaps you didn’t know, TomoDEX is a decentralized exchange powered by the TomoX protocol. Therefore, it only supports BTC TRC21. Thus, if you sent BTC native to TomoDEX address, the tokens couldn’t show up in the wallet.

Hope it helps.

Best,
Tam.

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